Tail.ai is responsible for the processing of Personal Data it receives under the GDPR Framework and subsequently transfers to a Third Party Service Provider acting as an agent on its behalf. In certain situations, we may be required to disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Please be aware we may disclose Personal Data to respond to subpoenas, court orders or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also disclose Personal Information if it is necessary in order to prevent, investigate or take action regarding illegal activities, or as otherwise required by law. To learn more about the GDPR Framework, visit the European Commision Data Protection page: https://ec.europa.eu/info/law/law-topic/data-protection/data-protection-eu_en .
If you have any questions or concerns, or if you wish to access, update, amend, correct or delete, any of your Personal Information we store and process, please contact us at email@example.com .
We will occasionally send you push notifications in order to make you aware of any outages of Service. You may opt-out of receiving these types of communications by turning off push notifications at the device level. We may also send you some e-mails from our blog (described more fully in Subsection 8 below). If you wish not to receive such notification you have an option to ‘unsubscribe’ this type of communication anytime. We will also send you notifications related to some important updates of our Services. The purpose of sending you such e-mails or messages is to keep you informed of the latest improvements, features and other developments. From time to time in specific situations we may also send you some other messages, notifications or text messages.
Our Services are not directed to children under 13, or other age as required by local law. We do not knowingly collect Personal Information from anyone under the age of 13. If you notice we collect and process Personal Data of anyone under the age 13 incorrectly, please contact us at: firstname.lastname@example.org .
In order to post comments on our websites (i.e. our blogs) you must sign into Facebook, Twitter, Disqus or Google, as we use ‘social-media plugins’ to allow Visitors and Users to leave comments on our blogs. No Personal Information is tied to your posts. You subscribe to our blogs by providing your e-mail address. We will only use this to send you an e-mail notification when new blogs have been posted and when users comment on a blog that you previously have commented. We will not use this information for any other purpose. You have the opportunity to opt-out from our blog e-mails by using ‘unsubscribe’ button.
We guarantee that we take reasonable and appropriate technical and operational measures to protect your Personal Information we collect and hold from loss, misuse and unauthorized access, disclosure, alteration, and destruction. While protecting your personal data we take into due account the risk involved in the processing and the nature of the Personal Data.
Tail.ai will only collect and retain Personal Information which is relevant to the purposes for which the Information is collected, and will not use it in a way that is incompatible with such purposes unless such use has been subsequently authorized by the User. Tail.ai will take reasonable steps to ensure that Personal Information is reliable for its intended use, accurate, complete, and current. We may occasionally contact you to determine that your Personal Data is still accurate and current.
Since we are committed to protecting your privacy as set forth in this Policy, if you think we are not in compliance with our Policy, or if you have any question or if you wish to take any other action concerning this Policy or your Personal Information, we encourage you to contact us. We will investigate your complaint, take appropriate action and report back to you within 30 days. Tail.ai has further committed to refer unresolved privacy complaints under the GDPR Principles. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, you can at any time lodge a complaint with the data protection authority of the EEA country where you live or with the data protection authority of France.
We allow you the option to integrate your live chat with third party add-ons (such as our webchat widget). Please be aware that Tail.ai is not responsible for any information that may be collected through these third party add-ons.
Tail.ai applies technical safety measures of the highest standards to protect the provided Personal Data against loss, destruction, misuse, unauthorized access or disclosure. The used measures and technology ensure complete safety of the Personal Data provided by the User. The Personal Data is available solely to the User or to a person indicated by him provided authorized access has been granted to that person. The security of your Personal Data is important to us. We follow generally accepted industry standards to protect the personal data submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. Tail.ai takes all necessary steps to update and modernize data protection system. No data transmission via the Internet, however, can guarantee 100% safety. When you enter information, such as credit card number, on our website or within our applications, we encrypt the transmission of that information using secure socket layer technology (SSL).
Conducting its activity, under the business name of Tail.ai, with its office: 18 rue du Moulin Vert, 75014 Paris, France, shall be the entity gathering Personal Data and other information.
We post User testimonials on our websites which may contain Personal Data. We may use the ‘Twitter social plugin’ to display our Users’ comments on our websites. In any other scenario we do obtain the User’s consent via e-mail prior to posting the testimonial to post their name along with their testimonial.